Privacy Policy

1. Information We Collect

We collect information you provide directly — name, email, phone, address — when you register, schedule pickups, make purchases, or contact us. We also collect usage data like IP address, browser type, and pages visited to improve our services.

2. How We Use Your Information

We use your information to:

• Process pickups, orders, and payments
• Send OTPs, transaction confirmations, and account notifications
• Improve our platform and customer experience
• Comply with legal and regulatory requirements (E-Waste Management Rules, 2022)
• Communicate about new services, offers, and updates (with your consent)

3. Data Security

We implement industry-standard security measures including encrypted connections (HTTPS/SSL), password hashing, CSRF protection, and secure data storage. Your data is stored on secure servers with restricted access.

4. Data Sharing

We do not sell your personal data. We may share limited information with: assigned collectors for pickup fulfillment, payment processors for transactions, and government authorities if required by law.

5. Cookies

We use session cookies to maintain your login state. No third-party tracking cookies are used. You can disable cookies in your browser, though some features may not work properly.

6. Your Rights

You can access, update, or delete your personal data from your dashboard. To request complete data deletion, email us at connect@controlewaste.com.

7. Contact Us

For privacy-related queries, contact us at:
📧 connect@controlewaste.com
📍 Green Tech Park, Sector 62, Noida, UP 201301, India